Frequantly Asked Questions
We make every effort to keep items in stock, however, during busy wedding season, some items may go out of stock for short
periods of time. On occasion, products may be backordered which will be noted in the product description, with an expected in
stock date.
If a product is backordered, you are welcome to place an order, but please note, your order will not ship until it comes back
in stock in our inventory.
On products that are noted as out of stock and ordered via our website, we will still follow our normal procedure of
processing and authorizing your credit card, however we will also notify you via email that the merchandise is out of stock
and give you an estimated date in which we expect our shipment to arrive.
If an order is placed which is on backorder status, your credit card will be charged at the time of shipment. We only place an
authorization on your card to hold your merchandise on backorder status. Your credit card will not be charged until your order
ships.
If you plan on ordering multiple items, some of which are in stock and some which are out of stock, please order seperately,
so that we will not bill your card for those items which are out of stock. We are unable to split-bill orders. If you place a
combined order of both instock and out of stock items, we will bill your card for the full amount at the time of the sale,
unless you specify to hold all items for shipment until all items become available.
Occasionally, items may go out of stock without notice and we may not have adequate lead time to update our website.
If this occurs, and you place an order on a product which has just gone out of stock, we will notify you via email of the out
of stock status and expected delivery date.
You will then have the option to change your order, cancel your order or place the item on backorder status.
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